El acoso de los cobradores de Endesa, a juicio

Barcelona, España
Gefinancierd op 18 / 01 / 2021
Gecofinancierd!
Ontvangen
€ 5.001
Minimum
€ 3.000
Optimum
€ 5.000
116 Co-financiers
Bijdragen € 5
The power outage and the sealed meter

With your contribution, we will make the threat of a power outage and the sealed meter “so that no electricity company” falls against the collectors of Endesa, DPS Consulting. One of the most common threats that families receive that they will have to live. (Symbolic reward).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 08 Co-financiers
Bijdragen € 15
The false judgment

With your contribution we will threaten to bring Endesa's collectors, DPS Consulting, to court, as they do with families who cannot pay electricity and gas bills (Symbolic reward, or not;).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 17 Co-financiers
Bijdragen € 25
The 25 letters with 25 invoices

Endesa's collectors' mailbox, DPS Consulting, to burst. We will send 25 letters with their respective 25 invoices to the DPS Consulting mailbox. Why send a single letter when you can send 25 and be generating exponential anguish to the recipient as they open? One of the harassing practices of Endesa's collectors. (Symbolic reward)

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 26 Co-financiers
Bijdragen € 50
The 50 daily calls

Yes, as you hear it, 50 calls a day to the telephone number of Endesa's collectors, DPS Consulting. One after another, morning, noon and night. To remind them in bad ways, if they have not taken for granted with the first call, that they must pay the unpaid electricity and gas bills even if they cannot. (Yes, this is also a token reward.)

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 18 Co-financiers
Bijdragen € 75
The threats of embargo

What have a floor? We seize it. What have a car? We seize it. That they have nothing? Well, we are threatening an embargo too. The question is to threaten the collectors of Endesa, DPS Consulting, with an embargo, just as they do with vulnerable families. (Symbolic reward).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 00 Co-financiers
Bijdragen € 100
The delinquent lists

With this contribution we will include Endesa's collectors, DPS Consulting, in the delinquent lists. What do they need a loan or an installment purchase? Mmmmm no! A most common threat to families who cannot pay. (Symbolic reward).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 07 Co-financiers
Bijdragen € 300
Blocking bank accounts

No income, no withdrawals. No more moving money for Endesa's collectors, DPS Consulting. From now on we will make the blocking of your bank accounts a reality. (Symbolic reward).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 01 Co-financiers
Bijdragen € 500
The blocking of payroll, benefits or public aid

Who receives a payroll? We contact the company so that they do not pay. What do they receive a benefit or public aid? We block it directly. As simple as that. With your contribution we will block the income of Endesa's collectors, DPS Consulting. (Symbolic reward).

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 01 Co-financiers
Bijdragen € 1.000
The sad microwave

Finally, the most anticipated reward. With this contribution we will deliver to Endesa's collectors, DPS Consulting, the most coveted threat: "The sad microwave" (This is a real reward!).

Don't you know what is “the sad Microwave”? Watch this video! https://youtu.be/2wiC5AuQG-M?t=94 (Minute 1' 34'').

In addition, we will make a publication on the website of the Alliance against Energy Poverty thanking you for your contribution to carry out the lawsuit against Endesa's collectors (You can also choose to make your contribution anonymous).

> 00 Co-financiers

About this project

We bring Endesa’s debt collectors to trial for harassing vulnerable families in their attempt to collect electricity and gas debts.
Taak Minimum Optimum
Costs of the judicial procedure in the first instance
As they are crimes of a certain importance and with possible prison sentences, the procedure will have an investigation phase, which has already begun, and which will close to give way to the oral trial phase, with its subsequent sentence. This is a procedure that can take more than a year and a half from the filing of the complaint to the Court’s sentence, which could be extended even more in the event that one of the parties files an appeal against the first sentence. In this case, the procedure would go to the Provincial Court of Barcelona and the legal costs would increase. If we win the trial and have raised more money than was spent, we will invest it in other campaigns to confront the impunity of these large energy companies that are part of the oligopoly controlling the market.
€ 2.710
Costs derived from Goteo.org and commissions from financial entities
Expenses derived from the crowdfunding platform (5%) and financial entities for each transaction (0.8%).
€ 290
Costs of the judicial procedure in the case of appeal
In the event that the procedure ends without a conviction, we will file an appeal before the Provincial Court. This scenario can also occur if there is a conviction and the denounced party appeals the sentence. This fact would again increase the costs of the procedure (expenses of the lawyer and the attorney and legal costs in the case of not being victorious). If we win the trial and have raised more money than was spent, we will invest it in other campaigns to confront the impunity of these large oligopoly companies.
€ 2.000
Totaal € 3.000 € 5.000
Noodzakelijk
Additioneel

General information

At the end of June 2020, in the midst of a pandemic, Yolanda, a vulnerable neighbor from Cubelles (Barcelona) receives a call on her mobile. On the other end of the phone, the person identifies herself as an official of the judiciary and warns her that if she does not pay the more than 2,000 euros that she owes to Endesa in less than a week, all accounts and income will be seized, including social benefits, from the same courts.

Yolanda, terrified at the prospect of losing the little income she has, managed to record the call and transfer its content to the Alliance against Energy Poverty (APE). After listening to the conversation and consulting with different lawyers, we uncovered the truth. The call came from DPS Consulting, a law firm and collectors company hired by Endesa to do the dirty work: harassing and intimidating families like Yolanda to pay their debts, despite knowing their situation of vulnerability.

On July 30, we filed a complaint against DPS Consulting to denounce what we have been witnessing for years: the harassment suffered by families in vulnerable situations by companies such as Endesa, which hire this type of enterprises to claim unpaid debts of electricity or gas. The facts could be constitutive of the crimes of:

  • overtaking of public office,
  • arbitrary realization of right itself,
  • coercion,
    The aforementioned crimes can be punished with penalties of up to three years in prison.

On October 27, the Examining Court No. 5 of Barcelona admitted the complaint for processing. When dealing with non-minor crimes, the procedure will include:

an instruction phase, which has already begun, and
the oral trial, a procedure that can take more than a year and a half.
We need support to face the costs of the procedure, which can reach € 3.000-5.000 (in the case of not ending in conviction and having to face its costs).

In the event that we win the trial and have raised more money than was spent, we will invest it in other campaigns to confront the impunity of these large oligopoly companies.

We need you to give a clear signal to companies like Endesa: we are not going to allow them to continue acting with impunity, harassing vulnerable families. Collaborate with us in putting an end to harassment by Endesa!

Belangrijkste kenmerken

For the first time, the harassment suffered by vulnerable families for not being able to pay their electricity or gas bills is being brought to trial, practices for which Endesa is responsible, by action or omission. Companies such as Endesa subcontract alleged law firms or collection companies such as DPS Consulting that, with extremely aggressive practices, pressure families in order to collect bills on behalf of the company.

DPS Consulting is one of the companies that deals with the reimbursement claims of Endesa, as well as other large suppliers such as Naturgy or Agbar.

At the time we already reported this type of conduct to the Catalan Ombudsman. His response, in the form of a resolution of November 2018, warned of "the irregular and ethically unacceptable practices that some supply companies exercise on vulnerable persons through collection agencies", and established that "supply companies should not transfer the debt to third parties nor the claims of the debt generated by the non-payment of basic supplies of the people who have duly proven that they are in a situation of risk of residential exclusion”.

Almost a year and a half later, we once again show that these practices have not stopped, but quite the opposite: Endesa's hired collectors seek even more extreme methods to achieve their goals and mistreat families like Yolanda's.

Unfortunately, Yolanda's case is not a isolated case, but it is a very clear example of what this harassment means for thousands of vulnerable families who find themselves in the position of choosing between paying their electricity bills or filling up the fridge.

This trial has several objectives:

Prevent any collection company hired by Endesa or any other supplier from harassing vulnerable families again. It is time for companies, which consent to the practice of these actions, to stop transfering the debt of families in vulnerable situations to third parties.
Get DPS Consulting to take the appropriate criminal consequences for its harassing practices.

Waarom is dit belangrijk

This campaign is aimed at all those people who are fed up with the impunity with which the large oligopoly companies such as Endesa operate.

If it seems unfair to you that Endesa is one of the companies that, despite the pandemic, has continued to increase its profits for another year while at the same time continuing to harass vulnerable families to claim their debts; If you are outraged that, while Endesa distributes dividends among its shareholders, there are families who are hesitating between paying their bills or filling up the fridge; if you are concerned that there are families who do not have guaranteed access to basic supplies; If you think that it is necessary to change the energy model and that electricity ceases to be a business and starts being a right; Collaborate!

Team en ervaring

This campaign is jointly promoted by Enginyeria Sense Fronteres (ESF) and the Alliance against Energy Poverty (APE).

Enginyeria Sense Fronteres (ESF)
We are an NGO for development cooperation that was born in 1992 and we work to guarantee universal access to basic supplies by actively participating in social movements such as APE. We are part of Catalan and European civil society, and as such we respond to the challenges that arise in it. Our social mass and our volunteerism give us the legitimacy to act as such.

We work to cooperate in the achievement of a just international society, that develops without excluding anyone, building and putting into practice fundamental human, economic, social and cultural, individual and collective rights throughout the world.

Given our capabilities, those rights and processes most directly related to the provision of basic utility services, and the management of resources and territory, have a special focus on our objectives.

Alliance Against Energy Poverty (APE)
We are a social movement, formed and led by people affected by this problem, which was born in 2014 to fight to guarantee universal access to basic water and energy supplies, exerting pressure on the Administration to guarantee these rights, and on large supply companies to assume their responsibility in this scourge.

From both energy and water providers and public administrations, we demand:

Universal access to water and energy. Every family, even if they cannot pay, must have guaranteed access to supplies, which allows them to live with dignity.
Stop indiscriminate disconnections. That the administrations exercise their role as guarantors of human rights and do not leave this decision to the utility companies.
That all the costs of ensuring these basic services are borne by the companies themselves with their multimillion-dollar benefits: people come first. We demand responsibilities.

Social commitment